Supervisory Development Training

View downloadable SDI brochure           View entire SDI schedule of classes


SDI-1 Developing People Skills

Who should participate: entry-level and front-line supervisors and those who lead

Schedule: seven half-day sessions, one per week

Objective: help people transition from doer to leader by developing basic supervisory skills

The 7 Sessions:

  • Personal Leadership:  measurement and assessment of each person’s basic and preferred work styles, using the PDP ProScan tool, and how it translates to becoming a leader
  • Roles & Responsibilities of Leading:  making the transition to supervisor, the supervisor’s role, traits and duties of supervisors, and a skill shift exercise with case studies
  • Situational Leadership:  a model for understanding how to develop an effective leadership style, recognizing employee readiness, and matching style to readiness for improved performance
  • Effective Communications:  developing the ability to give clear job instruction, strengthen interpersonal skills, improve active listening, and construct effective questioning
  • Motivating for Performance:  explores employee motivation by going beyond theory to establish conditions for self-motivation, and a look at “generational differences” in the real world
  • Difficult People & Conflict Resolution:  examines the characteristics and causes of difficult people, provides techniques and applications for positive resolutions, and the supervisor’s role
  • Coaching:  helps participants develop and strengthen their skills in coaching their people and being a positive influence in the workplace


SDI-2 Developing Personal Management Skills

Who should participate: supervisors and managers who have completed level one

Schedule: six half-day sessions, one per week

Objective: help supervisors and managers develop essential management skills

The 6 Sessions:

  • Performance Management: enhances recognition of performance qualities and provides models for creative performance appraisal within the organization’s system
  • Adult Learning: a new session currently being developed
  • Time Management & Organizational Skills: assessment of current time management skills, handling active and reactive tasks, and distinguishing between urgent and important tasks
  • Goal Setting: strengthens the ability to write and measure effective goal statements and link them to performance and the company as a whole
  • Delegating for Success: teaches the key principles of delegation, how to choose the right task person, and the elements of delegation conversations
  • Stress Management: a new session, covering the top six stressful challenges for managers


SDI-3 Developing Leadership Skills

Who should participate: established supervisors and managers who have completed level two

Schedule: six half-day sessions, one per week

Objective: to move participants from work-supervision to team-leading

The 6 Sessions:

  • Effective Leadership Practices: examines the distinction between managing and leading, reveals personal leadership styles, and uses them to meet the challenge of leadership
  • Leading Teams: team concepts and development to learn how to build a team that will collaborate together to achieve meaningful organizational goals
  • Building Trust: the greatest value in the leadership equation is discussed, along with how leaders develop trust, overcome barriers, and cultivate an environment of trust
  • Leading Change Management: exploring the impact of change in the workplace and how the supervisor can lead the change process effectively
  • Leading Workforce Diversity: strengthens leadership skills for a diverse workplace, with trends, self-assessment, and a role-play exercise on cultural diversity
  • Leading Effective Hiring & Retention: how to screen, interview, and select the right job candidates using proven techniques


SDI-4 Developing Strategic Management Skills

Who should participate: supervisors & managers who have completed level three

Schedule: six half-day sessions, one per week

Objective: learn how to deal effectively with advanced leadership concerns

The 6 Sessions:

  • Employment Law: reviews the key laws that can impact leadership success, including workers comp, FLSA, safety, and dealing with problem employees
  • Best Practices for Worst Case Scenarios: how to create good employer/employee relationships, and a review of the NLRB, union organization, and related best practices
  • Leadership Concerns: Social Media: the proper business response to social media in the workplace is explored and discussed
  • Leadership Concerns: Violence, Harassment, and Workplace Bullying: the growing presence of these workplace issues and how to minimize their threats proactively
  • Leadership Concerns: Strategic Planning: the systematic approach to evaluating where the organization is, where it should go, and how it can get there
  • Leadership Concerns: Emotional Intelligence & Ethics: the final review and conclusion of SDI, with emphasis on progress, improvements, and leadership from the inside out


Call Terry Childers today at 828.413.7899 to discuss custom or on-site training