Opinion Surveys

Human resource planning requires reliable information. Successful companies measure quality, profits, markets and costs. Consistently successful companies also measure their employee culture.  The employee opinion survey process will allow your organization’s management to gain the most accurate insight and meaningful measurement available of the actual working culture.

The Survey
The survey is comprised of 27 carefully designed and developed questions. WCI professionals administer the survey to assure the overall integrity of the process – accuracy, validity and confidentiality. Survey questions cover these critical issues:

• Supervision
• The company
• The work environment
• Communications
• Motivation
• Support for the company

Because cultures differ among organizational levels, the survey measures and builds reports separately for management, technical/professional, and hourly employee groups.

The Report
The survey includes a concluding report to management containing results in these categories:

• Complete statistical results compiled for all groups, shifts and supervisors;
• Detailed narrative analysis of the statistical data presented, and graphic analysis of the critical issues analyzed;
• A cultural analysis of the work locations drawn from both statistical and narrative data supplied by employees, and prepared by a behavioral/organizational science professional.

The Next Step
The valuable information gained through the survey process can be applied to accomplish many different objectives, including:

• Improving employee relations
• Improving organizational productivity and efficiency
• Preparing for organization’s initiatives such as ISO 9000
• Determining union vulnerability
• Enhancing customer service
• Strengthening employee loyalty