Next HR Training

Connection to Communication: Navigating TOUGH Conversations

The toughest thing about tough conversations is that they are tough, but also necessary for learning and improvement. Poor handling of tough conversations —or not handling them at all – creates problems at work and in life. This seminar features Leslie Speas, President of InfluenceHR Consulting in Winston-Salem. She has been in HR for 25+ years and helps busy leaders retain, engage, and develop their talent, influencing organizational health.

Participants will:

• Learn foundational skills for navigating tough conversations with skill and grace
• Discover and practice the TOUGH model as a guide for difficult talks
• Understand how to handle deflections or negative reactions that may occur
• Apply this information to your own conversations, personally and at work