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Communication Quiz #4
Communication Quiz #4
Complete this quiz to verify that you watched this entire video.
Workplace Communication & Trust (part four)
Your Name:
*
Your Company:
*
Using the proper medium is especially important in communicating disciplinary action. The recommended process is face-to-face, if possible.
*
true
false
A communication barrier is when both parties have different points of view. An effective way to deal with this is to:
*
become emotional
listen and ask questions
Another communication barrier that we often forget is:
*
assuming the other person is wrong
failing to seek adequate feedback
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